Clydesdale Bank Plc
Financial Ombudsman decision DRN4941090 Upheld
Upheldoutcome, as published by the Ombudsman
£4,850redress stated in the decision
Wed Jul 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Mortgage administration
In the Ombudsman’s words
He would like the bank to waive the interest payments between October 2014 and January 2015.Interest and rates
Mr G complains that Clydesdale Bank Plc didn’t send him a redemption statement in time for him to redeem his mortgage in September 2014.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4941090.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.