Clydesdale Bank Plc
Financial Ombudsman decision DRN4919999 Upheld
Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Fri Feb 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Product mis-sold
In the Ombudsman’s words
refund all of the charges levied on Mr K’s account for exceeding his overdraft limit and for returned item feesCharges and fees
Mr K complains that Clydesdale Bank Plc (trading as “Yorkshire Bank”) mis-sold him a Signature packaged bank accountProduct mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4919999.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.