Barclays Bank Plc
Financial Ombudsman decision DRN4865233 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Mr W complains that Barclays Bank Plc unfairly holds him liable for cash machine and retail transactions from his account that he did not make or authorise.Unauthorised transaction
remove any adverse credit reference information that Barclays has registered against Mr W’s name as a result of the disputed transactions.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4865233.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.