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Barclays Bank Plc

Financial Ombudsman decision DRN4744347 Not upheld

Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Mon Sep 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

A charge of £12 was applied to the account for going over the credit limit.Charges and fees
Mr H complains Barclays Bank PLC (trading as Barclaycard) has reported adverse information to credit reference agencies (CRAs).Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4744347.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.