Barclays Bank Plc
Financial Ombudsman decision DRN4716029 Not upheld
Not upheldoutcome, as published by the Ombudsman
£2,000redress stated in the decision
Fri Dec 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Card dispute or chargeback
In the Ombudsman’s words
Mrs A says she thinks the company she invested with is fraudulent and she wants Barclays to refund her money.APP scam refund refused
Mrs A complains that Barclays Bank Plc has refused to refund some disputed transactions.Card dispute or chargeback
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4716029.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.