Barclays Bank Plc
Financial Ombudsman decision DRN4678243 Upheld
Upheldoutcome, as published by the Ombudsman
£500redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Mortgage administration
In the Ombudsman’s words
Re-work Mr H’s new mortgage from the date of inception so that interest is charged at the rate shown in the offer dated 3 May 2013.Interest and rates
Mr H has complained that Barclays Bank Plc would not allow him to port his mortgage to a new property.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4678243.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.