Paratus AMC Limited
Financial Ombudsman decision DRN4650771 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Nov 06deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Mortgage administration
In the Ombudsman’s words
Mr M was unhappy that a range of charges and fees were applied to the mortgageCharges and fees
Mr M complains that Paratus AMC Limited (“Paratus”) has made mistakes in the management of his mortgage account and has been unhelpful about a transfer of equity request.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4650771.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.