Barclays Bank Plc
Financial Ombudsman decision DRN4646563 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Nov 23deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Mortgage administration
In the Ombudsman’s words
Mr and Mrs L maintain Barclays hasn’t acted fairly – and now say the interest rate charged by the bank was much more than it should have been.Interest and rates
Mr and Mrs L (trading as a partnership I refer to as S) complain Barclays Bank Plc shouldn’t have issued a default on a loan.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4646563.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.