Barclays Bank Plc
Financial Ombudsman decision DRN4601410 Upheld
Upheldoutcome, as published by the Ombudsman
£1,000redress stated in the decision
Mon Oct 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
refund all interest and charges that have been applied to account ending 0005 since August 2014Charges and fees
remove all adverse information that it has reported in relation to account ending 0005 since August 2014Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4601410.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.