Loans 2 Go Limited
Financial Ombudsman decision DRN4587633 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Fri May 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr L complains that Loans 2 Go Limited (trading as “Loans 2 Go”) unfairly charged him too much to settle a logbook loan in March 2018.Charges and fees
Rules cited
FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4587633.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.