Barclays Bank Plc
Financial Ombudsman decision DRN4552508 Not upheld
Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Tue May 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Credit file reporting
In the Ombudsman’s words
failed to close his existing credit card account when first requestedAccount closed or refused
amend his credit file to show the account had been closed in March rather than May 2012Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4552508.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.