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Mercedes-Benz Financial Services UK Limited
Financial Ombudsman decision DRN4530032 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Mar 23deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
Write off the excess mileage charges and any other charges it has run up in chasing Mr J to pay these.Charges and fees
remove any adverse information it has registered on Mr J’s credit file about the excess mileage chargesCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4530032.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.