Barclays Bank Plc
Financial Ombudsman decision DRN4445579 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Oct 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
Barclays are still entitled to apply interest and charges on the balance of those accounts in accordance with the terms and conditions.Charges and fees
Barclays are required to accurately record Mr A’s payment history on his credit file and as he’s confirmed he didn’t make his required payments, I can’t say the bank have made an error in doing so.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4445579.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.