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Clydesdale Bank Plc

Financial Ombudsman decision DRN4337887 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Aug 10deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Interest and rates

In the Ombudsman’s words

In February 2017, Yorkshire Bank issued a formal demand letter for the full amount of the loan to Mr M as the loan account was two months in arrears.Treatment in financial difficulty
Mr M is unhappy with the interest charged on the term loan for the development of a property, L.Interest and rates

Rules cited

FCA DISP (Dispute Resolution), Financial Services and Markets Act 2000

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4337887.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.