Clydesdale Bank Plc
Financial Ombudsman decision DRN4171004 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Fri May 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Mortgage administration
In the Ombudsman’s words
Mrs B complains that Clydesdale Bank Plc (trading as Yorkshire Bank) mis-sold her an interest only mortgageProduct mis-sold
I find that the way Yorkshire Bank assessed Mrs B’s circumstances against their criteria in early 2014 was unfair.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4171004.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.