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Legal & General Partnership Services Limited
Financial Ombudsman decision DRN4129666 Not upheld
Not upheldoutcome, as published by the Ombudsman
£10,000redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Product mis-sold, Mortgage administration
In the Ombudsman’s words
Mrs K complains that Legal & General Partnership Services Limited (‘L & G’) mis-sold her mortgage with Nationwide Building Society, leading to underfunding.Product mis-sold
Unfortunately, Nationwide wrongly set up the new mortgage as: (1) £71,830 repayment, £85,500 interest only; (2) £36,670 repayment, £56,000 interest only.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN4129666.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.