BankConductIndex

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Legal & General Partnership Services Limited

Legal entity: Legal & General Partnership Services Limited

FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.

Companies House 05045000, incorporated February 2004

125banking decisions
35.2%uphold rate
81not upheld

Beyond banking

The figures above cover this firm’s banking, credit and mortgage decisions only. The Ombudsman also decided complaints about it in other sectors, which behave differently and are kept separate rather than averaged in.

SectorDecisionsUphold rate
Banking, credit and mortgages — shown above12535.2%
Payment protection insurance7250.0%
Investments and pensions11—
Insurance (excluding PPI)5—

What this firm loses on

IssueDecisionsUpheldUphold rate
Product mis-sold1184134.7%

Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.