Firms › Shop Direct Financial Services Limited ›
Shop Direct Financial Services Limited
Financial Ombudsman decision DRN3942166 Not upheld
Not upheldoutcome, as published by the Ombudsman
£1redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Charges and fees
In the Ombudsman’s words
Mr V complains about how he has been treated when in financial difficultyTreatment in financial difficulty
the charges applied to his accountsCharges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3942166.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.