Clydesdale Bank Plc
Financial Ombudsman decision DRN3793987 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£1,000redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Payment delayed or failed
In the Ombudsman’s words
Valuation fees and facility charges were provided for in the agreements that B entered into.Charges and fees
The evidence now available tends to support Clydesdale’s case that it did not unreasonably delay drawdowns.Payment delayed or failed
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3793987.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.