Barclays Bank Plc
Financial Ombudsman decision DRN3584988 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Mar 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Product mis-sold
In the Ombudsman’s words
I require Barclays Bank Plc to refund to Mr D the account fees paid between June 2005 and 27 March 2009Charges and fees
Mr D complains that Barclays Bank Plc mis-sold him a packaged bank account in June 2005 because it was upgraded without his consent.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3584988.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.