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Barclays Bank Plc

Financial Ombudsman decision DRN3505804 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Apr 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction

In the Ombudsman’s words

Mr D complains that Barclays Bank Plc has held him liable for transactions on his business account. Mr D says that he did not make or authorise the transactions but the bank has refused to credit the account with their value.Unauthorised transaction

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3505804.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.