Barclays Bank Plc
Financial Ombudsman decision DRN3410225 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Nov 16deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Mortgage administration
In the Ombudsman’s words
Mr C disputes the arrears and says that he should have been notified by Barclays of any missed payments in writingTreatment in financial difficulty
Mr C complains about the way Barclays Bank Plc (“Barclays”) has managed his mortgage.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3410225.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.