Barclays Bank Plc
Financial Ombudsman decision DRN3297125 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Nov 05deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Interest and rates
In the Ombudsman’s words
Finally, I have looked at the issue of the early settlement of the loan. I am satisfied that the approach to early settlement of the loan was set out on the loan agreement.Charges and fees
Mr W complains that Barclays Bank Plc (“Barclays”) has not fairly administered a loan that he and Mrs W took in 2006.Interest and rates
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3297125.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.