Barclays Bank Plc
Financial Ombudsman decision DRN3229221 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Service failure
In the Ombudsman’s words
A charge per month was applied to his account for having these services.Charges and fees
Mr C complains about Barclays Bank Plc’s handling of his business account and the manner in which he was encouraged to sign up for associated business account products.Service failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3229221.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.