Barclays Bank Plc
Financial Ombudsman decision DRN3222637 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Apr 18deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Product mis-sold
In the Ombudsman’s words
Miss M also complained that Barclays should’ve stopped charging her the fees for the packaged account as she told it that she was moving outside of the United Kingdom (“UK”) in May 2010.Charges and fees
Miss M has complained that Barclays Bank Plc (“Barclays”) mis-sold her Additions, Additions Plus and Additions Active packaged bank accountsProduct mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3222637.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.