Barclays Bank Plc
Financial Ombudsman decision DRN3074425 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Dec 10deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Miss B complains Barclays Bank PLC allowed a transaction for £780.32 to be debited from her cash card account. This was done without prior warning and even though this would mean her account would be overdrawn.Unauthorised transaction
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN3074425.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.