Clydesdale Bank Plc
Financial Ombudsman decision DRN2960710 Upheld
Upheldoutcome, as published by the Ombudsman
£300redress stated in the decision
Fri Jul 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Mortgage administration
In the Ombudsman’s words
has been recording his mortgage as being in default, even though he was discharged from bankruptcy in 2011Credit file reporting
Mr T complains that Clydesdale Bank Plc has made mistakes in the way it has managed his mortgage account.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2960710.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.