Barclays Bank Plc
Financial Ombudsman decision DRN2904927 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Oct 19deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Interest and rates
In the Ombudsman’s words
Mrs B complains Barclays Bank Plc (“Barclays”) closed her savings account and transferred the funds to a new account without authority.Account closed or refused
She’s also unhappy she was prevented from withdrawing money from a savings account, and that she’s been underpaid interest.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2904927.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.