Erudio Student Loans Limited

Financial Ombudsman decision DRN2828359 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Sat May 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

Erudio Student Loans Limited has terminated her credit agreement.Account closed or refused

Erudio should remove any adverse entries recorded on her credit file from August 2017 onwards in relation to these loan agreements.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2828359.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.