Barclays Bank Plc
Financial Ombudsman decision DRN2823025 Upheld
Upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Interest and rates
In the Ombudsman’s words
incorrectly transferred money from his account to an account belonging to a third party in errorUnauthorised transaction
I conclude that the bank should compensate Mr A. I consider, on balance, it is more likely that the bank made the error here.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2823025.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.