Barclays Bank Plc
Financial Ombudsman decision DRN2700037 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Mar 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Identity checks and access, Data and privacy
In the Ombudsman’s words
hasn’t carried out any KYC (know your client / anti-money laundering) checks on himIdentity checks and access
breached data protection lawsData and privacy
Rules cited
Money Laundering Regulations 2017
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2700037.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.