Barclays Bank Plc
Financial Ombudsman decision DRN2697454 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Apr 19deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Mortgage administration, Data and privacy
In the Ombudsman’s words
The complaint relates to actions the bank took when ABP completed the sale of a property that acted as security for the lending facility.Mortgage administration
breached the Data Protection Act by disclosing information to ABP’s solicitors about the company’s other debts that weren’t linked to the property being soldData and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2697454.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.