Barclays Bank Plc
Financial Ombudsman decision DRN2687772 Not upheld
Not upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Thu Apr 25deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Credit file reporting
In the Ombudsman’s words
Mrs S complains about being chased for payment of a debt allegedly owed to Barclays Bank UK PLC on an account she says was closed in 2009.Account closed or refused
It’s now paid off the outstanding balance, closed the account and removed the default from her credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2687772.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.