Barclays Bank Plc
Financial Ombudsman decision DRN2641041 Not upheld
Not upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Mon Oct 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Bereavement and power of attorney
In the Ombudsman’s words
It says despite what Barclays says, it hasn’t shown evidence that the accounts were closed some time ago.Account closed or refused
The representatives of the estate of the late Mr P complain that Barclays Bank Plc won’t pay out the balances recorded in two old bank accounts in the name of the late Mr PBereavement and power of attorney
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2641041.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.