Barclays Bank Plc
Financial Ombudsman decision DRN2452671 Upheld
Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Wed Mar 14deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr H complains that Barclays Bank Plc is holding him liable to repay a £25,000 loan which was taken out in his name by a fraudster without his knowledge.Unauthorised transaction
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2452671.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.