Barclays Bank Plc
Financial Ombudsman decision DRN2356067 Not upheld
Not upheldoutcome, as published by the Ombudsman
£12redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Charges and fees
In the Ombudsman’s words
He also says that Barclaycard has not responded to his financial difficulties fairly.Treatment in financial difficulty
Mr B complains that the charges that have been applied to his Barclays Bank PLC credit card (Barclaycard) account are unfairCharges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2356067.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.