Barclays Bank Plc
Financial Ombudsman decision DRN2165151 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jul 25deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Credit file reporting
In the Ombudsman’s words
In January 2016, Mr P closed his credit card account with Barclaycard.Account closed or refused
An administration error meant that his credit card was closed in credit by £1. And so the credit card showed as open on Mr P’s credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2165151.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.