Swift 1st Limited
Financial Ombudsman decision DRN2152445 Not upheld
Not upheldoutcome, as published by the Ombudsman
£402redress stated in the decision
Tue Apr 23deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Mortgage administration
In the Ombudsman’s words
He is unhappy that it has added considerable arrears fees and chargesCharges and fees
Mr P complains about how Swift 1st Limited has administered his secured loan account.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2152445.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.