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Eurosail UK 2007 3BL Plc

Financial Ombudsman decision DRN2095259 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Mortgage administration

In the Ombudsman’s words

Mr B and Miss T complain about the arrears charges which Eurosail applied to their account.Charges and fees

In error its solicitors informed Mr B and Miss T in May 2011 that the arrears had been brought up to dateMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2095259.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.