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Mercedes-Benz Financial Services UK Limited
Financial Ombudsman decision DRN2075224 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Apr 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr B complains that Mercedes-Benz Financial Services UK Limited (MBFS) charged him for damage to his car at the end of a Hire Purchas Agreement that he didn’t cause.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN2075224.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.