Barclays Bank Plc
Financial Ombudsman decision DRN1778199 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Nov 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Credit file reporting
In the Ombudsman’s words
Miss N complains that Barclays Bank PLC has failed to remove her name from a joint account as requested.Account closed or refused
Miss N would like Barclays to remove the adverse information from her credit file and remove her name from the account.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1778199.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.