Barclays Bank Plc
Financial Ombudsman decision DRN1704069 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Sep 28deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Mortgage administration
In the Ombudsman’s words
has incorrectly recorded defaults on her credit history which is preventing her from getting a new mortgage elsewhere.Credit file reporting
won’t renew her interest only mortgage that expired in April 2014Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1704069.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.