Barclays Bank Plc
Financial Ombudsman decision DRN1578107 Not upheld
Not upheldoutcome, as published by the Ombudsman
£195redress stated in the decision
Wed Mar 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Interest and rates
In the Ombudsman’s words
Miss F complains about wrong information from Barclays Bank Plc about interest and fees on her credit card.Charges and fees
Miss F complains about wrong information from Barclays Bank Plc about interest and fees on her credit card.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1578107.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.