SGE Loans Limited
Financial Ombudsman decision DRN1563538 Upheld
Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Fri Feb 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Charges and fees
In the Ombudsman’s words
SGE Loans had taken £99.99 from her accountUnauthorised transaction
Mrs M has complained that SGE Loans Limited, trading as SGE Loans, has not refunded a fee she paid to them.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1563538.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.