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Barclays Bank Plc

Financial Ombudsman decision DRN1426967 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Card dispute or chargeback, Product mis-sold

In the Ombudsman’s words

Barclaycard said that it was not liable for the payment for the goods under section 75Card dispute or chargeback
He says that he was advised by Barclaycard that his purchase would be covered by the credit card protectionsProduct mis-sold

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1426967.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.