Clydesdale Bank Plc
Financial Ombudsman decision DRN1394322 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jun 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Mortgage administration
In the Ombudsman’s words
recorded information on their credit files which Mr and Mrs H say has affected their borrowing with another lenderCredit file reporting
failed to agree a new mortgage with them or extend the mortgage termMortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1394322.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.