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Erudio Student Loans Limited
Financial Ombudsman decision DRN1372616 Not upheld
Not upheldoutcome, as published by the Ombudsman
£671redress stated in the decision
Wed Oct 10deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
He says he has never earned more than the deferment threshold and so was never eligible to make repayments. He says he has submitted deferment forms every year. He doesn’t believe that his account should be in arrears.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1372616.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.