Lloyds TSB Bank Plc
Financial Ombudsman decision DRN1356182 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Funds blocked or frozen
In the Ombudsman’s words
Mr T complains that Lloyds TSB Bank plc closed his account and would not allow him to access the money in his account.Account closed or refused
Lloyds TSB closed Mr T’s account and it would only allow him access to his funds if he could provide evidence that he was entitled to receive certain credits in his account.Funds blocked or frozen
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1356182.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.