Barclays Bank Plc
Financial Ombudsman decision DRN1262429 Upheld
Upheldoutcome, as published by the Ombudsman
£337redress stated in the decision
Fri Nov 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Miss Y complains that Barclays Bank Plc did not provide her with an adequate warning of the charge she incurred when she paid a Euro cheque into her Sterling account.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN1262429.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.