BankConductIndex

Firms › Hoist Finance UK Limited ›

Hoist Finance UK Limited

Financial Ombudsman decision DRN0978836 Upheld

Upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Mar 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

It hasn’t been able to provide suitable information to show that the amount of the debt was either accurate or fair.Charges and fees
remove any adverse information recorded on Mr T’s credit file in relation to this debt.Credit file reporting

Rules cited

FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN0978836.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.